Privacy Policy

1. Introduction

Audio Chef (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, book studio sessions, or otherwise interact with our services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. If you have any questions about this policy, please contact us at chef@audiochef.pro.

2. Information We Collect

We may collect and process the following categories of personal data:

• Identity Data: name, artist or project name, and username.
• Contact Data: email address, phone number, and billing address.
• Transaction Data: details about payments, deposits, and session invoices.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
• Usage Data: information about how you use our website, products, and services.
• Marketing & Communications Data: your preferences in receiving marketing from us.
• Session & Creative Data: audio files, project files, and related materials you provide for production, mixing, or mastering.

3. How We Collect Your Information

We collect data through:

• Direct interactions — when you fill in forms, correspond with us by post, phone, email, or otherwise.
• Automated technologies — as you interact with our website, we may automatically collect Technical Data using cookies, server logs, and similar technologies.
• Third parties — such as analytics providers and payment processors.

4. How We Use Your Information

We will only use your personal data when the law allows us to. Common purposes include:

• Providing and managing your studio bookings and services.
• Processing payments and sending invoices.
• Managing our relationship with you, including customer support.
• Improving our website, products, and services.
• Delivering relevant marketing communications (where you have consented).
• Complying with legal obligations.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Project files and session recordings are typically retained for a minimum of 12 months unless otherwise agreed. After this period, backup copies may be removed at our discretion.

6. Your Data Protection Rights

Under UK data protection law, you have rights including:

• Access — the right to request copies of your personal data.
• Rectification — the right to request correction of inaccurate data.
• Erasure — the right to request deletion of your data in certain circumstances.
• Restriction — the right to request limited processing of your data.
• Objection — the right to object to processing based on legitimate interests.
• Data Portability — the right to request transfer of your data to another organisation.

To exercise any of these rights, please email chef@audiochef.pro.

7. Cookies

Our website uses cookies to distinguish you from other users. This helps us provide a good experience when you browse and also allows us to improve our site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

8. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. All project files are stored on encrypted drives and access is limited to authorised personnel.

9. Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications. Clicking those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: